Privacy Policy
Effective Date: June 11, 2025
BNV Services – CCTV Camera Installation and Security Services
1. Introduction
BNV Services (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our CCTV camera installation and security services.
By engaging with our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Residential or business address
- Payment and billing information
b. Service-Related Information
- Location where CCTV is installed
- Equipment specifications and system details
- Installation and service history
c. Surveillance Data (if BNV provides video storage or monitoring)
- CCTV footage
- Audio (if supported and enabled by the client)
- System usage logs
d. Technical Information
- IP address and device information
- Access logs and system diagnostics
3. How We Use Your Information
Your data may be used to:
- Install, configure, and maintain CCTV systems
- Provide remote monitoring and support (if applicable)
- Notify you of service alerts or maintenance needs
- Respond to support requests or technical issues
- Improve our products and services
- Ensure legal and regulatory compliance
4. Storage and Protection of CCTV Footage
CCTV footage, if managed or stored by BNV, is:
- Encrypted and stored on secure servers
- Accessible only to authorized personnel or the client
- Retained only for the period agreed upon in the service contract
- Deleted securely after the retention period expires
BNV does not access or view footage unless explicitly authorized by the client or required by law.
5. Sharing of Information
BNV Services will never sell or rent your data. We may share your information with:
- Internal technicians and engineers (under confidentiality agreements)
- Third-party service providers, only as needed for installation or maintenance
- Legal authorities if required to comply with law enforcement requests
- Insurance companies or legal advisors in case of incident investigation
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict data processing (where applicable)
- Withdraw consent for optional data uses
- Lodge complaints with a regulatory authority
7. Data Security
We implement a range of physical, technical, and organizational measures to protect your data:
- Encrypted storage and transmission of sensitive data
- Controlled access to servers and storage systems
- Regular security audits and software updates
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but take all reasonable steps to ensure it.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, contact us immediately for deletion.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. You are encouraged to review this page periodically.
10. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us:
BNV Services
Email: Info@bnvservices.in
Phone: +91-9873925694
Address: [D-65 West Vinod Nagar Delhi-92]